News Mania / Piyal Chatterjee / 20th October 2024
After Reliance Jio raised the cost of its recharge plans a few days ago, there has been a noticeable fallout. According to reports, its customer base is starting to feel the effects of the higher tariffs. In the second quarter, about 10900,000 Jio customers canceled. So, the question is, is this a problem for the business? The response is no. Customers have been known to switch allegiance whenever a business alters its tariffs, which is a typical occurrence.
So, the question is, is this a problem for the business? The response is no. Customers have been known to switch allegiance whenever a business alters its tariffs, which is a typical occurrence. Additionally, the total numbers show that Jio has added 17 million new 5G users. The number of users has increased from 130 million to 147 million. The ARPU number has now risen from 181.7 to 195.1 as well. However, Jio’s total number of subscribers has decreased.
According to Jio, the business was aware of the user base situation and that it would not significantly affect revenues. According to the corporation, its main goal is to give its clients the greatest 5G network. Many residences can be connected with the aid of Fixed Wireless Access (FWA) service, which is advantageous to the consumers as well. Jio stated that while losing 10900,000 members would not affect their operations, it would undoubtedly present other cellular providers with opportunities.
