This information is useful if you also keep paperwork relating to real estate, other price documents, jewelry, etc. in the bank locker. Actually, the RBI altered the regulations governing bank lockers.
The consumers’ convenience and safety have been taken into consideration when making this improvement. Read this news if you have a bank locker as well and have kept gold, silver, or other valuables there.
The bank will be required to make restitution
The Central (RBI) modified the guidelines in response to complaints from clients using bank lockers, according to a notification from the RBI. Customers frequently keep reporting a theft from bank lockers. Such customers never receive a satisfactory resolution for the stolen goods, despite their best efforts. However, the concerned bank will now compensate the customer up to 100 times the locker rent in the event of any unfavorable incident involving the goods kept in the locker.
There will be transparency in the locker system, as there have been numerous occasions when banks have attempted to cover up theft incidents. He flings the consumer while claiming that he is in no way at fault. According to the RBI’s directive, banks must post a list of available lockers as well as the number on the waiting list for each locker. The locker system will become more transparent as a result. According to the RBI, the customer cannot be kept in the dark on the bank’s behalf.
Guidelines for renting a locker An alert will be sent to you by the bank via email and SMS when you access the locker. This regulation was created by RBI to guard against fraud of any form. Banks are permitted to collect the locker rent for up to three years at a time. The bank is not allowed to charge you more than Rs 6000, excluding additional maintenance fees, if the locker rent is Rs 2000.
CCTV cameras must record every person entering the locker room as well as bank employees. Aside from this, the bank is required to store 180 days’ worth of CCTV footage securely. In the event of a theft or other incident, the police will be able to investigate with the aid of CCTV footage.
News Mania Desk
